Privacy Policy
TrafficStack is committed to protecting your privacy and ensuring data security across all
smart traffic, parking, and IoT workflows.
Our platform follows the Australian Privacy Principles (APPs) and GDPR standards
to safeguard every council’s information and user data.
Learn how we collect, store, and use information responsibly while helping local governments operate efficiently
through secure cloud automation.
Privacy Policy
This Privacy Policy explains how TrafficStack ("we", "our", or "us") collects, uses, discloses, and protects your information when you use our website and services. By using our platform or submitting personal information to us, you agree to this Privacy Policy. If you have any questions, contact us at info@trafficstack.io.
Information we collect
We collect personal and non-personal information when Users interact with our website, request a demo, subscribe to updates, or contact our team. This may include your name, email address, organization, phone number, and council or business details.
TrafficStack may also automatically collect technical data such as browser type, IP address, and usage analytics to improve system performance and user experience.
How we use your information
The information we collect is used to:
- Respond to inquiries and provide product demonstrations.
- Improve our smart traffic and parking management platform.
- Personalize user experience and enhance platform functionality.
- Send system updates, service notifications, or marketing communications (with consent).
- Comply with legal and regulatory requirements.
Data storage and security
We use secure cloud infrastructure to protect user data. All information transmitted to or from the TrafficStack platform is encrypted using SSL. Access to personal information is restricted to authorized personnel only. We comply with the Australian Privacy Principles (APPs) and GDPR where applicable.
Cookies and analytics
TrafficStack uses cookies and analytics tools to improve user experience and measure website performance. You can control or disable cookies through your browser settings. However, disabling cookies may affect certain site features or functionality.
Third-party integrations
Our platform may integrate with third-party systems, APIs, and IoT sensors for data exchange and reporting. These integrations are covered by their respective privacy and security policies. TrafficStack ensures that all partners follow appropriate data protection standards.
Data retention
We retain user information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
Intellectual property
All content, designs, software code, and data structures within the TrafficStack platform are the intellectual property of TrafficStack. Unauthorized reproduction, modification, or distribution is prohibited.
Limitation of liability
While TrafficStack implements advanced security measures, no digital platform can guarantee complete protection. We are not liable for unauthorized access, disclosure, or loss of data arising from circumstances beyond our control.
Linking to other websites
Our website may contain links to third-party sites for additional information. We are not responsible for the content or privacy practices of those external sites. Users are encouraged to review the privacy policies of any linked websites.
Your rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@trafficstack.io. We will respond to all requests in accordance with applicable privacy laws.
Policy updates
TrafficStack may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our services. The most recent version will always be available on this page.
Last updated: November 10, 2025