Frequently Asked Questions

Find answers to the most common questions about TrafficStack — the smart SaaS platform built for councils. Learn how we help automate traffic signals, parking zones, and IoT-enabled city workflows across Australia. Whether you’re exploring integrations, data insights, or system setup, our FAQ section has you covered.

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Frequently Asked Questions

Everything you need to know about TrafficStack’s smart traffic, parking, and IoT management platform.

  • What is TrafficStack?

    TrafficStack is a smart SaaS platform that helps local councils automate traffic, parking, and IoT workflows. It connects civil infrastructure, sensors, and cloud analytics to improve mobility, safety, and data-driven decision-making.

  • How does TrafficStack help local governments?

    TrafficStack empowers councils to manage parking, permits, sensors, and enforcement from one dashboard. It reduces manual work, improves compliance, and enhances decision-making with live analytics and automation.

  • Is TrafficStack customizable for different councils?

    Yes. TrafficStack is fully modular and can be tailored to suit each council’s policies, workflows, and integrations. From parking enforcement to traffic flow management, every module adapts to your needs.

  • Does TrafficStack integrate with existing council systems?

    Absolutely. TrafficStack integrates with GIS, IoT sensors, payment gateways, enforcement tools, and existing council databases. Our API-first architecture ensures smooth data exchange and interoperability.

  • What type of support does TrafficStack provide?

    Our team offers full onboarding, training, and ongoing support. You can reach us via email or schedule live sessions to ensure your staff makes the most of the platform’s automation features.

  • What types of signals does TrafficStack support?

    TrafficStack supports a wide range of signals including SCATS, traffic counts, turning movement counts, pedestrian counts, cyclist and bicycle counts, school signals, and speed monitoring. The system can ingest real-time data from multiple sensor networks and traffic control units.

  • Does TrafficStack support parking zones and enforcement?

    Yes. TrafficStack provides full parking zone management — including digital permits, real-time monitoring, parking violations, and enforcement automation. Councils can view and manage all parking assets in one dashboard.

  • Can TrafficStack detect and report parking machine faults?

    Absolutely. TrafficStack monitors parking machines, detects faults automatically, and generates service tickets or reports for maintenance. Once resolved, the issue is marked as fixed and logged in the system for audit trails.

  • Can TrafficStack be used for parking enforcement?

    Yes. TrafficStack includes smart parking enforcement tools that track violations, manage digital permits, and generate reports automatically — improving compliance and reducing manual effort.

  • Is TrafficStack hosted securely?

    TrafficStack runs on secure cloud infrastructure with 256-bit encryption, GDPR compliance, and role-based access control. Your council’s data is always protected and accessible only to authorized users.

  • How can I schedule a TrafficStack demo?

    You can request a live demo from our team via the Contact page. We’ll walk you through the system, show relevant modules, and discuss how TrafficStack can fit your council’s needs.

  • What is the TrafficStack Car Module?

    The TrafficStack Car Module includes support for two car types — Drainage Car and Traffic Car. Each type allows councils to track field operations, inspections, and maintenance tasks related to specific infrastructure areas.

  • Does TrafficStack integrate with SCATS systems?

    Yes. TrafficStack integrates seamlessly with SCATS and other adaptive traffic control systems. This allows councils to monitor intersection performance, signal timings, and traffic flow analytics in real time.

  • Can TrafficStack count pedestrians and cyclists?

    Yes. TrafficStack supports pedestrian, cyclist, and bicycle count modules, helping councils gather data on movement trends for safer infrastructure planning and pedestrian-friendly design.

  • How does TrafficStack assist in traffic data collection?

    TrafficStack automates traffic data collection through IoT sensors, cameras, and connected devices. It can track volume, speed, turning movement, and event-based data, helping councils build accurate transport models.

  • Can TrafficStack handle speed and turning movement counts?

    Yes. The system supports both speed and turning movement count modules, allowing councils to analyze intersection efficiency, congestion, and traffic behavior for planning and engineering insights.

  • Does TrafficStack support IoT-based traffic sensors?

    Yes. TrafficStack integrates with IoT-based traffic sensors, ANPR cameras, and smart parking devices to deliver real-time insights and automate event triggers for better traffic control and compliance.

  • Is TrafficStack suitable for small councils or regional areas?

    Yes. TrafficStack is scalable and affordable for councils of all sizes — from metropolitan cities to regional shires. You can start with one module and expand as your needs grow.

  • How long does it take to implement TrafficStack?

    Implementation time varies depending on modules selected and data migration needs. Most councils go live within 1–2 week, including setup, training, and testing phases.

  • Does TrafficStack offer reporting and analytics?

    Yes. TrafficStack provides a powerful analytics dashboard with customizable reports, real-time data visualization, and KPIs that help councils make informed policy and operational decisions.

  • Where is TrafficStack currently used?

    TrafficStack is used by progressive local councils across Australia, helping improve traffic efficiency, parking management, and IoT-based monitoring through smart automation technology.